Contact Sheffield Financial Customer Service
Sheffield Financial Phone Numbers and Emails
Toll-Free Number:
-
(888) 438-8837
Accounting/ Billing:
-
(888) 800-3420
Collections:
-
(888) 438-8870
Loan Processing:
-
(800) 438-8892Toll-Free
Sheffield Financial Emails:
Collections
Customer Service
Dealer Setup
Contact Information
Sheffield Financial Website:
Sheffield Financial Help Center:
Corporate Office Address:
Sheffield Financial
150 South Stratford Road
Winston-Salem,
North Carolina
27104
USA
Other Info (opening hours):
Sheffield Financial
Po Box 1704
Clemmons, NC 27012
6010 Golding Center Drive
Winston-Salem, NC 27103
Loan Processing Hours
Monday-Saturday 8am-10:30pm
Sunday 1pm-8pm EST
Customer Service Hours
Monday-Friday 8am-5pm EST
Collections Hours
Monday-Thursday 8am-10pm
Friday 8am-6pm EST
Saturday 10am-4pm EST
Fax:
+1 (800) 438-8894
How Good is Sheffield Financial's Customer Service?
Summary of Sheffield Financial Customer Service Calls
466
TOTAL
CALLS
CALLS
03:19
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sheffield Financial?
Payments and Charges Question:
- “Billing”
- “Pay my bill”
- “Payment”
Product/ Service Question:
- “Loan question”
- “Loan officer”
- “Loan payments”
Request for Information Question:
- “Need to speak to someone about my account”
- “Questions on my loan”
- “Check status”
Account Question:
- “Need account number”
- “Login”
- “Check account status”
Employment Question:
- “Want to pay off my loan”
- “Pay off”
- “Payoff”
Return/ Replace Question:
- “Returning call”
- “Return call”
- “Change address”
Staff Question:
- “Customer Service”
- “Haveing problems with customer service..”
Refund Question:
- “Refund check”
Website/ Application Question:
- “Application”
Other Question:
- “To get a release of lien”
- “They called me”
- “Recieved phone call to call then”
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Sheffield Financial