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1 comment

I called Sheffield and got my account payoff balance. This payoff was good through 5/18/16.

I paid the full amount of the payoff by 5/11/16. On 6/7/16, I received a bill statement asking for an additional 8.95 for interest. When I called Sheffield's the CSR gave me this long story about how interest is applied and refused to remove the 8.95. The CSR said the interest was from March.

Yes March, I called and got my payoff balance in the beginning of May before I mailed the check. This company cannot be trusted. Do NOT use this company.

Numerous complaints on the internet about how they scam customers.

Review about: Sheffield Financial Auto Loan.

Reason of review: Poor customer service.

Monetary Loss: $9.

I didn't like: Business practice, Attitude of customer service representative, How they handled things.

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Virginia Beach, Virginia, United States #1179752

Maybe you were not nice to them.I had same scenario and they waved fee and had my title to me in less then a week. Have had various loans and no problems with them.

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