I called Sheffield and got my account payoff balance. This payoff was good through 5/18/16.
I paid the full amount of the payoff by 5/11/16. On 6/7/16, I received a bill statement asking for an additional 8.95 for interest. When I called Sheffield's the CSR gave me this long story about how interest is applied and refused to remove the 8.95. The CSR said the interest was from March.
Yes March, I called and got my payoff balance in the beginning of May before I mailed the check. This company cannot be trusted. Do NOT use this company.
Numerous complaints on the internet about how they scam customers.
Review about: Sheffield Financial Auto Loan.
Reason of review: Poor customer service.
Monetary Loss: $9.
I didn't like: Business practice, Attitude of customer service representative, How they handled things.