Marx M Ouy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RUN! Stay AWAY from Sheffield Financial

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They are impossible to contact unless you are APPLYING FOR CREDIT. The hold times are ridiculous. They are NOT that busy. The website is a joke. It keeps you in a loop and is impossible to navigate. I DO NOT RECOMMEND. Stay away from Sheffield Financial because they will stay away from you when you need them - unless it's for debt.
View full review
Cons:
  • Terrible if any customer service
  • Poor website

Preferred solution: Speak to a human being and not be placed on hold

User's recommendation: RUN! Stay AWAY from SHEFFIELD FINANCIAL

Louanna Clk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible company won't respond back. Takes your money, will not return calls

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Won't return my messages won't return money they took from me. Terrible to work with. Wrong even answer phone
View full review
Loss:
$465

Preferred solution: Full refund

User's recommendation: Don't deal with them

1 comment
Guest

They are impossible to contact unless you are applying for credit. The hold times are ridiculous.

They are NOT that busy. The website is a joke.

It keeps you in a loop and is impossible to navigate. I DO NOT RECOMMEND.

Aang L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zero stars. This is a terrible company with no customer service. They refused to verify my identity because I had a new phone number after living overseas for two years. When I asked them to work arou

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Zero stars. This is a terrible company with no customer service. They refused to verify my identity because I had a new phone number after living overseas for two years. When I asked them to work around my new phone number, they insisted that this was the only way to verify my identity, despite the fact that I gave them my SSN, DOB, old phone numbers, and have numerous federal IDs to verify my identity. Don't waste your time.
View full review
Loss:
$6500

Preferred solution: Apology

leo h Cgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Averill Park, New York

Cannot be reached

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
not receiving statement in 4 mo. but if i'm late you will have no problem then tried phone waited at times 4hrs
View full review

User's recommendation: do not use them dont reply and cannot get them

leo h Cgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Averill Park, New York

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
told by customer service the account no. doesnot exist then went to parent bank i do not have an account with them but my name is in system told them then i will stop making payments becouse i cannot get a monthly statement for over 4 mo.
View full review
Chris G Cjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Marked late multiple times when they never released it online for me to pay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Went to pay on the due date multiple times but showed $0 due and wouldn't allow me to schedule the payment. Then called me to collect within the grace period. The system will not let you pay ahead.
View full review
Pros:
  • Will approve any loan
Cons:
  • Website worthless
  • Customer service weak
  • Affecting my credit because

Preferred solution: Ability to pay down the loan on my own schedule and allow me to pay on time using the website

User's recommendation: Avoid this institution, even if you really want that equipment

1 comment
Guest

The exact same thing is happening to me.

Anonymous
map-marker Little Suamico, Wisconsin

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Waited on hold for 45 minutes. Terrible customer service! Do Not Use! *****Not worth the energy or time.
View full review
Brian M Kgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make a payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want to show them that I am trying to stay current with my loan but everything I have tried to do to pay some money towards my balance is always thwarted. I can't understand their call center because their out of India and the automated system, whether call or internet website wont accept what I can pay right now. This is how the powers keep taking and say they care about the consumers problems. Same across the whole system. If i go bankrupt, it *** me but never do the conglomerates give a damn. This whole world is living a lie based on the power of the few. Show quoted text
View full review
Pros:
  • Good interest rate
Cons:
  • Customer service should be in the usa

Preferred solution: Apology

User's recommendation: Make your payments as agreed upon or this company will make sure you default regardless of the effort put in.

Terry K Ahy

Change payment date

Payment comes between check so Im late ! I want to change my payment to the 15th of the month so I wont be late !
View full review

Preferred solution: Get payment changed to 15th so I. Won’t be late !

Raiya Jhp
map-marker Evansville, Indiana

Did you receive my payment? I have built my credit score up and you sent it too late for it to get there on time. Please call me 812-499-****.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Did you receive my payment? I did not get the bill until the 12/23 I sent it that day can you send it earlier next time and may get in time
View full review
Brian M Kgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Sheffield/Truist

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am sick and tired of dealing with people who live 7000 miles away. You companies screw us while paying call centers 20 cents on the dollar...at best. I want to make a payment despite being behind. I get someone from India every time and i cant understand them. I hope your board rots in ***
View full review

User's recommendation: Dont fall for the Caballa

Myron I
map-marker Durant, Oklahoma

Need to speak to someone about my account

Been on the phone three times for 15 to 20 minutes I've never got to speak to anybody your lines of communication suck Sheffield financial
View full review

User's recommendation: Do not try to call they won't answer the phone

Anonymous
map-marker Selman City, Texas

Contact ease sucks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Service and contact is very hard to conduct I was on the phone three times and could not even get to an operator
View full review

User's recommendation: Do not use them

Anonymous
map-marker Dallas, Texas

Purchased equipment with them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a trailer and they are by far the worst financing company out there. Terrible customer service they are rude and have no helpful information and will leave you on hold for over an hour almost every time. Their online portal never worked and I tried dozens of times and was never able to set up auto pay. Then when I forgot to make a payment they didnt notify me until 2 weeks past due. Absolutely terrible company!
View full review

User's recommendation: Don’t buy it if you have to use them

Anonymous
map-marker Indianapolis, Indiana

Login

I cant login because it says It cant validate the credentials and the email takes to long to get sent to reset password
View full review
Anonymous
map-marker Kirksville, Missouri

Trying to make payment

Can not set up online payments. Customer Service is terrible. They never answer the phone. I will never, never, never, never get a loan through this company again.
View full review

User's recommendation: Do not get a loan through these people

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article